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TERMS & CONDITIONS

1 - GENERAL

The owner of this website is Suffolk House Trading Ltd, a company registered in England and Wales with registration number 10934286. Our registered office is Suffolk House Flat 1, 56 Westgate. Louth, Lincolnshire, LN11 5NA, UK.

This page (together with our Privacy Policy and Cancellation, Return & Refund pages provide you with information about us and the legal terms and conditions upon which we sell any of the products (‘goods’) listed on our website uk.joe-nimble.com to you.

Please note that we only ship to addresses in mainland U.K. For international orders, please visit Joe Nimble International at www.joe-nimble.com

2 - ORDERING

By placing an order with us for goods, you will be offering to conclude a contract with us on these terms and conditions. Before submitting your order, please ensure that you have read these terms and conditions carefully. If you are unsure about any part of these terms and conditions, please contact us for clarification.

We do not have to accept any orders placed through the website otherwise. If we accept your order, we will email you to confirm acceptance when we accept your order, a legally binding contract between us and you (the Contract) will be formed.

You warrant that all details you provide to us for the purpose of ordering goods are correct and that the credit or debit card you are using is your own. If there are any changes to the details supplied by you it is your responsibility to inform us as soon as possible. We will process information provided by you in accordance with our Privacy Policy. By placing any order with us, you consent to such processing.

3 - PAYMENT

We accept payment by:

  • Visa, Mastercard, and American Express debit and credit cards (via the Shopify/Stripe payment gateway service.
  • PayPal Express Checkout
  • Apple Pay

4 - SHIPPING COSTS

  • Orders with a total order price of less than 100 pounds will incur a 5 pound shipping cost.
  • Orders with a total order price of more than 100 pounds include free shipping

5 - DELIVERY

We try to ensure the shipment of all orders within two working days and use a traceable service by Royal Mail.

In exceptional circumstances your order may be delayed if an item is not in stock. We may cancel your order and refund any payment within 7 working days. If we cancel your order, the cancellation will be confirmed by email.